There are many online customer support software that you can find out, but it is important to choose the best. You should not just rely on the software that you find online without reading reviews or without checking its site. Boldchat is one of the live chat software you can find online and it is one of the best.
Information about the Company: Boldchat Review
Boldchat software integrates with numerous third party services that allows users to collect accurate details about their customers and website. Users will also have access to their customers’ profiles and it helps them to analyze their customer base and to develop new campaigns.
Tools, Features and Description of Boldchat
Some of the useful tools of the software include tracking visitor referral, visitor footprints as well as repeat visitor identification. It also includes some traffic monitoring features like visitor data capturing, alerts, visitor monitoring as well as proactive invitations.
In addition, Boldchat has offline and online message system and it has the ability in forcing web pages, hotkey canned messages, auto-invite and much more. Users will get features such as user defined statuses, user defined folders, auto thread emails and others. Boldchat make new updates without affecting user customer connections. Also, it writes HTML code for you.
Some features of Boldchat:
Read this Olark review for more info about such software!
Pros and Cons of Boldchat
When to Use the Boldchat Software
Aside from getting Boldchat support, large companies can use the system. It allows them to get in touch with their customers. For small businesses who have the budget, they can have the software and start to use it to meet their needs and get what they want.
There you have the details you need to know about Boldchat. There are many things you will like about the software and you can try the free trial version to know how it works. If you are contented, you can use and rely with it anytime you want.