Salesforce Review

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Salesforce contact manager is one of your options online. You know that a contact management software is essential for a business and without it, your business will not perform effectively. Choosing Salesforce will give you the opportunity to boost your sales.

Information about the Company: Salesforce Review

Salesforce can be accessed anywhere you are as long as you have an internet connection. It allows you to integrate Outlook account, share new, updates and combine notes with others. It has a unique feature called as Chatter function. It is like a social networking page allowing you to see new accounts, status updates and new contacts from people you are connected with.

Tools, Features and Description of Salesforce

Salesforce is an award winning CRM tool that is created by Salesforce and it helps you in tracking customer interactions and information in 1 location in following more leads. The marketing automation, partner management, sales data and lead management applications allows you in following leads.

The software increases your sales team productivity, whether they are on cyberspace or office. It has also mobile application for iOS and Android devices that features real time data from custom reports and dashboards.

Know each contact: With the contact management system of Salesforce, you can get access on customer data easily and quickly, which include communication history, key contacts and much more. You will get complete picture of each customer.

Pull in social data: You can use the feed of customers’ social content in understanding what they say about services or products. You get valuable insights.

Collaborate with people: The social collaboration tools of the company are designed in sharing insights, important document and others on each business contact and record.

Prepare customer meetings: You have the chance to access all account as well as contact data that you need anywhere you are. The mobile app of the software is your best help.

Additionally, feel free to check out this Plaxo review!

Salesforce features:

  • Build and run innovative applications
  • Email integration
  • Communities for sales
  • Forecasting
  • Marketing and sales leads
  • Opportunities and quotes
  • Analytics
  • Social accounts and workflow
  • Engage customers
  • Workflow and approval
  • Chatter
  • Dashboards
  • Real time visibility
  • Contact manager
  • Mobile to stay connected

Pros and Cons of Salesforce

Pros

  • Excellent help and support section
  • Numerous help options
  • Smooth workflow processes
  • Numerous advanced features
  • Social collaboration
  • Highly customizable
  • Helpful dashboards
  • Great 3rd party app
  • Free 30 day trial

Cons

  • Contact page does not have tabs, wherein users need to scroll in finding the details they need
  • Expensive
  • Steep learning curve
  • Lowers tier lacks functionality

When to Use Salesforce

Salesforce give highly customizable, robust and mature CRM platform that is second to none. You can use it if you need a contact manager that will meet your needs. You get superb support services and quality product.

Salesforce contact manager is easy to use and you have many help options that you can choose from. If you want to have social collaboration, experienced advanced features and to have workflow processes that work well, then Salesforce is what you need.

Use this Salesforce review and choose the best software!